Company reimagines fragmented $300 billion market to bring tools for employee communications, wellbeing, learning and knowledge discovery into the flow of work
|SINGAPORE – Media OutReach – 5 February 2021 – Microsoft Corp. on Thursday announced Microsoft Viva, the first employee experience platform to bring tools for employee engagement, learning, wellbeing and knowledge discovery, directly into the flow of people’s work. Viva is designed to help employees learn, grow and thrive, with new experiences that integrate with the productivity and collaboration capabilities in Microsoft 365 and Microsoft Teams.
“We have participated in the largest at-scale remote work experiment the world has seen, and it has had a dramatic impact on the employee experience,” said Satya Nadella, CEO, Microsoft. “Every organization will require a unified employee experience from onboarding and collaboration to continuous learning and growth. Viva brings together everything an employee needs to be successful, from day one, in a single, integrated experience directly in Teams.”
The announcement comes as economic and social trends are driving durable changes in workforce engagement. Amid the shift to an increasingly distributed and digital work environment, demand has grown for solutions that support corporate culture, knowledge discovery, on-the-job learning and employee wellbeing. Analysts size the nascent Employee Experience Platforms (EXP) category at $300 billion in annual spend. It spans what is today a fragmented market of services, infrastructure and hundreds of tools, many that go undiscovered and underutilized by employees at the companies that have invested in them.
“As the world of work changes, the next horizon of innovation will come from a focus on creativity, engagement and wellbeing so organizations can build cultures of resilience and ingenuity,” said Jared Spataro, corporate vice president, Microsoft 365. “Our vision is to deliver a platform for the employee experience that helps organizations create a thriving culture with engaged employees and inspiring leaders.”
Microsoft Viva builds on the power of Teams and Microsoft 365 to unify the employee experience across four key areas — Engagement, Wellbeing, Learning and Knowledge — in an integrated experience that empowers people to be their best. Today, Microsoft is announcing an initial set of modules in Viva that will provide built-in capabilities, integrations from a strong and growing ecosystem of Viva partners, and platform extensibility that will enable customers to integrate their existing employee experience systems and tools with Viva to make them more accessible and discoverable to employees:
“Microsoft Viva is a groundbreaking Employee Experience Platform, ushering in a new enterprise software category that focuses entirely on the daily needs of employees at work,” said Josh Bersin, research analyst and noted expert on employee experience technology. “Viva will enable companies to integrate their fragmented workplace tools and provide them in the flow of work.”
A global network of services partners, including Accenture, Avanade, PwC and EY will provide consulting and advisory services to help customers optimize their existing employee experience investments by bringing them together with Microsoft Viva.